We're Here to Help
If you are questions about your purchase, we suggest visiting our Frequently Asked Questions site for immediate answers. There you'll find answers to your questions about what countries we ship to, shipping delays, making changes to contracts etc. If you don't find the answer you're looking for there, please email us via your contact form. Here are some direct links to answers for common questions:

Do You Ship to My Country?
I Waited Too Long to Get My Download
I Lost My Contract Kit Files
How Do I Make Changes to My Contract Kit?

If you're emailing regarding your order, please include the email address and last name that you used when you placed your order so that we can respond to your request.

Email is the quickest way to resolve your issues since I'll have all your information and can respond even when I am out of the studio (which is much of the time). You may also call: 619-287-3700 (10 to 6, M-F Pacific Time). Be sure to provide all of your information including last name, phone number, email and specific issue so that I can quickly respond with a helpful answer.

We are not able to offer any legal or business advice. Nor do we provide tech support for MS Word or Adobe Acrobat. We can only assist with purchase or installation issues. Educational white papers and other resources are offered on our Resources page or Business Coach Archive section.